.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Technology Honor for Artificial Intelligence Call Centers and also called a Forerunner in two Aragon Research Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The provider was actually identified as the most key vendor in the AI Agent Operating systems report.At the center of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Professionals and also AI-empowered Human being Agents team up to provide hyper-personalized client knowledge. The firm just recently launched brand new advancements including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use of innovation in market evolution and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Agents AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called an Innovator in The Aragon Research Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Research Study Planet for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has actually been actually called a victor of the 2024 Aragon Study Innovation Award for Artificial Intelligence Connect With Centers. Also, Five9 has been actually called a Forerunner in two Aragon Study Entire world files: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This recognition coming from Aragon Study underscores Five9’s position as a leader in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document roles Five9 as one of the most
important vendor measured in
the report, identifying Five9 s strategic eyesight for AI-driven development in CX. At the primary of this particular development is actually Five9’s goal for The NEW CX where AI Professionals and also AI-empowered Human being Agents work together to supply hyper-personalized, effortless client expertises. By enabling businesses to provide transformative client communications while lowering expenses and also enhancing effectiveness, Five9 is establishing new criteria for AI-powered options in the get in touch with center market.
AI is foundational for making outstanding consumer knowledge, and also our company are recognized to become identified through AragonStudy as innovative for our initiatives to drive the smart call facility onward, claimed Jonathan Rosenberg, Principal Innovation Police Officer as well as Chief of AI, Five9. Our emphasis has actually been, and will definitely remain to be actually, aiding businesses supply those adventures along with easy-to-use resources as well as capacities. Along with each brand new advancement, our experts take a breakthrough for both Five9 as well as for the sector overall.
The Aragon Research Development honor determines providers leveraging speculative use of modern technology to not only conform as markets change, however to actively interfere with as well as update how their markets will definitely advance. Five9 was actually officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors event.Five9’s devotion to technology, particularly its eyesight for mixing artificial intelligence Professionals as well as AI-empowered Human Being Agents, is establishing a brand-new requirement for how companies may provide hyper-personalized as well as seamless consumer adventures, pointed out Jim Lundy, Creator, CEO and also Lead Expert, Aragon Research Study. This award and file recognition builds on Five9’s commitment to supplying artificial intelligence developments for CX.
Previously this year, the firm launched new advancements, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents, that transform the method companies approach CX, steering much better outcomes for each consumers and also representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, offers a comprehensive rooms of solutions to power AI-elevated customer expertises that provide far better company end results as well as Carry Happiness to CX.
Our combined cloud-native offering allows hyper-personalized customer expertises and also additional inspired staff members, creating every client communication much more hooked up, uncomplicated, as well as private. Relied on by 2,500 +clients and 1,400+ partners around the globe, Five9 unites the electrical power of artificial intelligence, our system, as well as our people to drive AI-elevated CX.To find out more, check out www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil liberties Reserved.
The recognition of an Aragon Analysis award champion is not a recommendation by Aragon Investigation of any sort of seller, item, or even company. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What primary awards performed Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 succeeded the 2024 Aragon Analysis Technology Award for AI Call Centers and also was actually named a Leader in two Aragon Study World documents: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What new AI items carried out Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to change consumer expertise administration.How performs Five9’s( FIVN )BRAND-NEW CX vision influence customer service? Five9’s brand-new CX sight incorporates artificial intelligence Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, effortless clientexperiences while reducing expenses and boosting productivity.
What was actually Five9’s( FIVN) key role in the Aragon Investigation Planet 2025 file? Five9was actually positioned as the best critical merchant in the artificial intelligence Broker Platforms in the ICC, 2025 document, acknowledging their key vision for AI-driven innovation in CX. When did Five9( FIVN) acquire the AragonStudy Technology
Honor
?
Five9 was officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.